Cancellation policy
Purchase Options Cancellation Policy
Last updated: April 2026
This Purchase Options Cancellation Policy applies to subscription and recurring purchase services offered by ZIPTEA.
1. Subscription Overview
By selecting a subscription or recurring purchase option, you agree to receive ZIPTEA products on a recurring basis at the selected delivery frequency.
Your payment method will be automatically charged at each billing cycle unless canceled.
2. Canceling Your Subscription
You may cancel your subscription at any time.
- Log in to your account and manage your subscription settings, or
- Contact us at zipteausa@gmail.com
To avoid being charged for the next billing cycle, cancellations must be made at least 24 hours before your next billing date.
3. Changes to Subscription
You may update or modify your subscription at any time, including:
- Changing delivery frequency
- Updating shipping address
- Skipping a shipment
4. Billing & Charges
By enrolling in a subscription, you authorize ZIPTEA to automatically charge your selected payment method at the agreed intervals.
Prices and subscription terms may be subject to change, and you will be notified in advance of any changes.
5. Refunds
Subscription orders that have already been processed or shipped are non-refundable.
For more information, please refer to our Return & Refund Policy.
6. Failed Payments
If a payment fails, we may attempt to process the payment again. Your subscription may be paused or canceled if payment cannot be completed.
7. Contact Us
If you have any questions about your subscription, please contact us:
Email: zipteausa@gmail.com
Website: www.zip-tea.com