Privacy Policy

Last updated: April 2026

This Privacy Policy describes how ZIPTEA ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.zip-tea.com (the “Site”).

1. Information We Collect

Personal Information You Provide

• Name
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Email address
• Phone number

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website and services
• Send marketing emails (if you opt in)
• Prevent fraud and ensure security

3. Sharing Your Information

We share your information with trusted third parties to help us operate our business, including:

• Payment processors (e.g., Shopify Payments, Stripe, PayPal)
• Shipping carriers
• Analytics providers (e.g., Google Analytics)

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Your Rights

Depending on your location (such as California), you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise your rights, please contact us at the email below.

6. Data Retention

We retain your information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

7. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: support@zip-tea.com
Website: www.zip-tea.com